We work with DHL Express, TA-Q-BIN
- DHL Express (5-10 working days) - depending on your location
- TA-Q-BIN ( 2-5 working days) - available only for Japan
Once the shipment is sent, the user will be notified automatically by email containing the tracking number of the shipment.
* Delivery to countries outside the Japan
Recipients of shipments outside the Japan are responsible for any customs fees, duties, taxes and other levies.
VERDE ESMERALDA JAPÓN has no control over these charges. We are not able to give you any information about the cost that would be, as customs policies and import duties vary widely from country to country.
Please check the local laws and regulations regarding import before buying. You should contact your local customs office for current charges before to order, hereby you will not be surprised by charges you were not expecting.
* In case that the shipment hasn't been successfully delivered to the address due to incorrect information provided by the buyer, such as phone number, address, etc. or if the buyer for some reason decided not to accept the parcel, the shipment will be returned at the expense of the buyer. We will keep shipping costs both ways from the total amount of the order that we have to refund once we receive the return.
* Please note that we are able to ship orders with payments by PayPal only to the shipping address shown at your PayPal order.